Hey, I'm

Karen Noriega

Empathetic Problem-Solver | Customer Service Expert

Why I Stand Out

Proactive Helper: I don't just solve problems; I prevent them. I proactively step in with solutions, which has led to a 25% reduction in repeated issues and a 20% improvement in response efficiency for my clients.
Strategic Thinker: I identify pain points and build custom solutions. This isn't just support; it's a strategy that has directly contributed 20% of company revenue and increased VIP engagement by 35%.
Business Ally: I don't just assist customers; I empower businesses. My focus on process optimization has improved on-time delivery by 15% and enhanced order fulfillment accuracy, making your operations run smoother.

Let’s connect and create exceptional experiences together.

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Get to Know Me

Helping people is my instinct. I've built a 10-year career on turning frustration into satisfaction, which is why I've consistently achieved 98-100% satisfaction ratings across multiple industries.

My approach is simple but powerful: I listen deeply, respond with empathy, and deliver tailored solutions. But I don't stop at resolving immediate concerns. I go the extra mile to help you streamline your operations—a skill I've used to improve response efficiency by 20% , enhance order accuracy by 15% , and reduce fulfillment errors by 25%.

I handle the details so you can focus on what matters most.

Customer service

Human-centered support that actually listens. I turn frustrated customers into loyal fans by delivering fast, empathetic, and solutions-focused service every single time.

admin assistance

our behind-the-scenes powerhouse. I keep your operations organized, optimized, and stress-free so you can focus on what truly moves the business forward.

DESIGN

Clean, modern visuals that make your brand unforgettable. Whether it's stunning graphics or intuitive no-code websites, I design with purpose: to make you look good and convert better.

account management

Relationship-first account management. I nurture clients, anticipate needs, and keep everything running smoothly ensuring your customers stay happy, engaged, and coming back.

SKILLS

⭐ HARD SKILLS (Technical & Functional)

A solid mix of technical and functional expertise that gets real results. From operations to execution, I bring practical, reliable, and high-impact skills that make projects run smoothly and efficiently.

⭐ SOFT SKILLS (Behavioral & Interpersonal)

People-first communication and real-world teamwork. I adapt fast, collaborate well, and solve problems with calm, clarity, and empathy because skill matters, but attitude transforms outcomes.

⭐ TOOLS & TECHNOLOGIES

Equipped with modern tools that power productivity. I leverage the right platforms, apps, and systems to work smarter, deliver faster, and elevate every project I touch.